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Topic: Seek customer complaints with enthusiasm< Next Oldest | Next Newest >
usasmokingsale
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Posts: 4
Joined: July 2019
Posted: July 11 2019,09:12

Seek customer complaints with enthusiasm. For every complaint there are at least 10 other customers that visited your business who have the same criticism. A portion of those 10 people just took their business to your competitor. Look at customer complaints as an opportunity for improvement.

Greg Smith's cutting-edge keynotes, consulting and Cigarettes Online USA training programs have helped businesses accelerate organizational performance, reduce turnover, increase sales, hire better people and deliver better customer service. As President and Lead Navigator of Chart Your Course International he has implemented professional development programs for thousands of organizations globally. He lives in Conyers, Georgia.


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