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Topic: problems installing mp3 tag studio, problems installing mp3 tag studio< Next Oldest | Next Newest >
Garas
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Posted: Sep. 01 2004,19:14
hello,

when i try to install mp3 tag studio(3.05 and 3.5 versions) i get the following error from the installer: Error 1401. Could not create key S-1-5-21-1390067357-706699826-1343024091-1003\Software\Microsoft. Verify that you have sufficient access to that key, or contact your support personnel.
my operating system is WinXP and i'm installing from administrator account.
please help me, because i'm using mp3ts for a long time and it's so convenient that i don't want to try anything else.

thanks in advance
Garas
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Magnus Brading
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Posts: 2751
Joined: Aug. 2002
Posted: Sep. 01 2004,19:52
This indicates that something has messed up the permissions on you registry keys.

Here is an article about the same problem happening to people installing a Microsoft program, and how to fix it:

http://www.kbalertz.com/kb_Q823621.aspx

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