-Brading Software Message Board
+--Forum: Mp3/Tag Studio Support and Bug Reports
+---Topic: Hangs when closing started by PootsworthIII
Posted by: PootsworthIII on Sep. 13 2006,16:26
After I install the application, whenever I try to close it, the application hangs. I have to kill the process from task manager in order to restart. Everything seems to function fine.
Posted by: PootsworthIII on Sep. 13 2006,16:34
I need to change my previous assesment of the problem.
Version 3.05 works fine.
I upgraded to 3.5 (beta 17) and the program hangs when closing.
If I upgrade or install the 3.5 (beta 17), the window goes away when closing, but the process continues to run and lock up Windows Explorer.
Posted by: Magnus Brading on Sep. 13 2006,19:09
Very strange, this has never been reported before. What operating system are you using?
(PS. I edited your posts a bit to obey some forum rules, please email me for more information if you're curious.)
Posted by: PootsworthIII on Sep. 13 2006,20:06
I'm using Windows XP Pro SP2.
I've tried uninstalling and removing registry entries and reinstalling.
I've tried the upgrade procedure and the base install. Both have the problem.
On the trial version the window goes away when I close it, but the process keeps running. On the registered version, the window never goes away, it just locks up. Either way I have to kill it via the task manager.
I've installed the newest version on a virtual machine and it ran fine.
I've run the program with no problems on this exact machine before. Then I had to reinstall the OS, and now I'm having problems. I use a dual monitor display, but I didn't have problems before.
This is very strange.
Posted by: Magnus Brading on Sep. 13 2006,20:45
Very strange indeed. Your story points to something in your computer as being the culprit though, seeing that it even worked on the same computer before, don't you agree?
Posted by: PootsworthIII on Sep. 13 2006,21:58
yeah, just wasn't sure if you had any ideas
I'm still trying different things.
Posted by: PootsworthIII on Sep. 14 2006,17:15
The app doesn't depend on the .NET framework does it?
One difference in my setup from last time is that I have .NET 2.0 installed.
Posted by: Magnus Brading on Sep. 14 2006,20:15
Nope, no .NET dependencies whatsoever, just pure native win32 x86 code.
Posted by: Ikwilhet on Oct. 14 2006,16:11
Have the same problem, on shutdown the program crashes
But I had it before .NET 2.0 already, so I don't think it has anything to do with it.
If MP3TS is active and you rename folders with Explorer which you have worked on in MP3TS but are not active in MP3TS, could that be a problem?
Please remove the post before this because I forgot to register
MS trying to send following files with error report (if needed I can send these files to you):
\Temp\WER698a.dir00\mp3tag_s.exe.mdmp
\Temp\WER698a.dir00\appcompat.txt
My specs: Pentium IV, 2,4, 1GB RAM, Windows XP SP2, all patches installed, also ASP.NET 2.0 + patches installed
Posted by: Magnus Brading on Oct. 16 2006,20:49
Since I cannot reproduce it I cannot do much to analyze the problem.
One good guess though is that some Explorer shell extension in your computer is interfering with the Explorer tree in Mp3/Tag Studio at shutdown.
Posted by: Jacky on Oct. 16 2006,22:38
I'm having the same problem with the latest beta.
I'm under XP SP1.
Posted by: Jacky on Oct. 16 2006,22:40
I forgot to give my specs :
Pentium IV, 2.4Ghz, 1GB RAM, Windows XP SP1
Posted by: snowzhang on Nov. 29 2006,14:21
I have the same crash! Why?
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