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Topic: Report your 3.5 beta bugs here!, Ok, elsewhere is good too, but anyway ;)< Next Oldest | Next Newest >
gworley
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Posted: Aug. 27 2005,19:42

I have some songs that is in MP3 Pro format and the statics are wrong.  

MP3 Tag Studio 3.5 Beta 5 is report that this:
22050Hz
16kbs
Stereo
Lenght 15 m   24 s

Winamp is reporting this on the song:
MP3 Pro (I have the plug-in for MP3 Pro)
44kHz but in the properties WinAmp is reporting 22050Hz
Lenght  2:19

So probably only the lenght is being reported wrong in MP3 Tag Studio.

Thanks,

George
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noddy
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Posted: Aug. 28 2005,00:28

Hi Magnus,
Sorry it took a while for me to catch up... I've just installed MP3TS on my son's Win98SE box which is connected to my machine via a wireless router.
From his machine, whenever I try to access a folder over the network (ie the folder is actually located on my box), I get an "I/O error 161" and the browse tool fails to show any files in the directory.... so I can't answer the question about trying to rename a folder from within MP3TS. :)

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Magnus Brading
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Posted: Aug. 28 2005,14:04

gworley, mp3 pro files are not officially supported, sorry (they will work just fine for the tagging and renaming tools anyway though).

noddy, did you really mount this network share as a drive? Raw UNC paths (you know, \\...) are not supported at this point.

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milsam milk
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Posted: Aug. 28 2005,20:11

I just wanted to install the upgrade to beta 15 by copying all files from the zip to the install folder. but I get an error. Can't overwrite Mp3tsshx.dll although mp3ts is not running. I can't delete this file, either. This is no big problem because the files from b14 and b15 are equal. I'm just wondering why I can't delete this file.
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Magnus Brading
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Posted: Aug. 28 2005,21:59

Mp3tsshx.dll is the shell extension dll, and it is loaded by Windows Explorer as soon as it is started. If you have a fresh reboot of Windows and haven't started Windows Explorer yet, you should be able to delete it.

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ladiko
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Posted: Aug. 29 2005,01:12

do you think every user know how to delete a file without starting the explorer? maybe its easier to deactivate the shell-extension within the settings of mp3ts, copy over and then reactivate the shell-extension? i dont know if it works - i have deactiveted the shell-extension "by default" cause i dont use it and dont like such things like too much entrys in the context menu.
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Erik?
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Posted: Aug. 30 2005,18:08

I cannot quit MP3TS3.5(B15) if a MP3 file has been selected. The banner is closed, but the rest of the application hangs. I get a "program is not responding" dialog,  but the process still must be closed from the task manager.

It also starts the process epmwor~1.exe, which has to do with syncronisation with my SonyEricson phone...

If i start the program and exit without selecting any mp3 file, it exits without errors.

I was running Beta14 without problems, but unfortunately I can't downgrade.

Any suggestions?

/Erik?
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Magnus Brading
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Posted: Aug. 30 2005,19:03

Sounds really strange. Exactly what do you mean by "when a file has been selected"? In which tool? Please tell me in detail so that I and other people can try to reproduce the problem.

Does anyone else recognize this?

And the combination with the other exe indicates that the problem might (at least in part) be in your system, since Mp3/Tag Studio does surely not contain any such code to start other programs, especially not completely unrelated programs like this.

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noddy
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Posted: Sep. 01 2005,16:27

Quote (Magnus Brading @ Aug. 28 2005,22:04)
noddy, did you really mount this network share as a drive? Raw UNC paths (you know, \\...) are not supported at this point.

Oh well, maybe that's the problem then! :)
No wukkas.

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Dr.Erik
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Posted: Sep. 01 2005,22:22

Quote (Magnus Brading @ Aug. 30 2005,19:03)
Sounds really strange. Exactly what do you mean by "when a file has been selected"? In which tool? Please tell me in detail so that I and other people can try to reproduce the problem.

Does anyone else recognize this?

And the combination with the other exe indicates that the problem might (at least in part) be in your system, since Mp3/Tag Studio does surely not contain any such code to start other programs, especially not completely unrelated programs like this.

I've been checking up on my problem. It seems as though MP3TS loads "fmgrsrv.exe", which in turns loads "epmworker.exe". And I actually don't have to do anything apart from starting Mp3TS and enable the explorer browse tree.

Fmgrsrv.exe is the SonyEricson file manager, a program to access the internal memory of a connected mobile phone.
Now why would Mp3TS do that?! I don't know... In the old release, beta 14, Mp3TS always checked for a floppy disk in the drive. You know, it made a rattling sound with the drive. Perhaps it is doing something similar now, but with my SE phone? There is no difference if the phone is connected or not, I should mention.
Something must have changed between beta 14 and 15, since 14 worked just fine. And my SE software has not been updated.

Is there anyway that I can log the crash? Perhaps that could give you some insight into what has happened?

/Erik?
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Magnus Brading
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Posted: Sep. 02 2005,20:45

The Explorer browse tree in Mp3/Tag Studio is actually partly an instance of the Windows Explorer in you computer. Windows Explorer in turn has something called "shell extensions", which is addons that can be installed into Windows Explorer, for example to add items to the context menus (right-click menus) or similar, and this is most likely what the Sony/Ericson software has done in your computer.

Something in turn in this shell extension is apparently incompatible with some instances of Windows Explorer, e.g. the one in Mp3/Tag Studio, and hence it is malfunctioning starting the program you mention. This code is executed inside the Mp3/Tag Studio process, but it is still their own code, not mine.

This means that it rather seems to be a bug in the Sony/Ericson shell extension which I cannot possibly solve, but rather they must do it. Sorry about that. :( Please try to contact them and see what they can do about it.

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Ville
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Posted: Sep. 05 2005,02:35

I downloaded 3.5 beta15 and before installing it, deleted the version I had previously saved (probably beta 12, beta 13, or beta 14, I can’t remember). Anyway, the new version does not work on my system—it crashes on startup (I just get the typical Windows error message box; the program itself never shows up).

The most recent beta I was able to find from a backup was beta 8. I reverted back to it and it works.

I haven't read the previous many messages in this thread, so I don't know whether this has already been discussed, but clearly (since you did release beta 15) this doesn't happen on all systems.

I'm running Windows XP SP 2 on a 3.0GHz Pentium D system with 2Gb or RAM and a ~500Gb RAID 0 array. If this crashing problem hasn't been reported previously and you don't know the cause, please email me two or three previous betas and I'll try them one at a time to see which beta introduced the problem.

My Mp3/Tag Studio is registered.

Edited by Ville on Sep. 05 2005,02:38
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Ville
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Posted: Sep. 05 2005,09:08

I found beta 14.. it works. So something that changed between 14 and 15 causes the crash.
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Magnus Brading
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Posted: Sep. 05 2005,09:43

Very strange, noone else has reported this, and I cannot reproduce it myself. :( So, you are very welcome to submit any details that can lead me closer to what the problem might be.

Has anyone else seen anything like this?

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Ville
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Posted: Sep. 05 2005,19:47

I uninstalled beta14, reinstalled beta 15, and this (the attachment) is what I get. Then I went back to beta14.. works again :).

My system is fairly carefully set up (new installation) and while it has plenty of software installed, it shouldn't have anything really bizarre running on it.

How can I provide more debug info? If you would like to send me a version that writes log of what it does, I would be glad to run it on the system. Or, if there is some debug program I could use to run a trace on what it does, I could do that. I think Visual Studio has a debugger, so I should maybe install it; if I remember correctly it offers to debug programs that crash (but I'm not sure if that kinds of results would be useful to you).

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Magnus Brading
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Posted: Sep. 05 2005,20:53

Thanks for your information and offer to help. The best thing you can do is to try to track down any external factors contributing to this crash. The best thing would be to install it on another similar computer where it works, and then install the remaining software products one by one, and seeing which one is causing this.

It still seems to me that the problem is local, since no one else has reported this problem at all. My guess would be that it is in some of the shell extensions installed on your system (since the new Explorer tree loads them just like Windows Explorer itself does).

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Ville
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Posted: Sep. 05 2005,22:49

Ah, that would be a major pain to do... :disagree:

What changed (from the development point-of-view) between 14 and 15? In other words, why would 15 be more sensitive to Explorer extensions than 14?

Also, is there a location in the registry where all the explorer extensions (that would affect Tag/Studio) are listed? If there was a way to disable them one by one, it would be much more doable than starting a new installation (I don't have a "free" computer for such test right now).
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Magnus Brading
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Posted: Sep. 06 2005,11:25

I'm using a third-party control for the Explorer tree, and it was updated by its vendor between beta 14 and 15, which may explain this difference between the versions.

Anyway, here is a free tool that can be used to disable and re-enable shell extensions:

http://www.nirsoft.net/utils/shexview.html

For this kind of problem, it might require a reboot after having disabled the shell extensions to take effect, even if they are no longer showing in Windows Explorer.

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Ville
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Posted: Sep. 06 2005,17:00

Thanks for the info! I'll have to do some investigation (261 extensions currently in use, so... ;)), and I'll get back in a few days. Even if there's nothing that you can do Mp3/Tag Studio-wise about the problem, it is probably useful to know—for future reference—which program(s) cause it to crash. Maybe even the 3rd party Explorer tree control manufacturer could be notified of the problem.

But let's see first if I can localize the problem.

Edited by Ville on Sep. 06 2005,17:00
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Magnus Brading
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Posted: Sep. 06 2005,22:30

Thanks, I'm looking forward to this info from you. :)

And yes, as long as we can track the problem down better, I will notify the manufacturer of the Explorer tree control too.

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Ville
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Posted: Sep. 11 2005,07:28

No luck, yet. I have couple of questions to help with debugging:

Firstly, what is the manufacturer of the 3rd party Explorer extension you're using? I'd like to do some research on it if I knew it's manufacturer/name.

Secondly, what kind of extensions do you believe are most suspect? ShellEx View lists Shell Folder, System, Explorer Bar, Context Menu, IE Toolbar, etc. extensions.

I tried beta 15 on my wife's PC and on my work PC. It works on both of them. Those computers combined have most of the software mine (where beta 15 doesn't work) has, and in fact, overlap analysis of the ShellEx View output leaves me with just couple of items that don't sound like they would cause the problem (like Adobe PDF extension). I didn't check extension version numbers, though, so maybe I have a more recent version of something that is on my work PC, or on my wife's PC. Go figure... I'd really like to continue using Mp3/Tag Studio on my computer, though, without having to reinstall everything. So I'll have to look into it more.
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Magnus Brading
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Posted: Sep. 11 2005,16:28

It is very hard to tell which shell extensions would be most suspect, since such a problem would be on another level than that of the main functionality of the shell extension. It could practically be anything.

If you want further details about the Explorer tree, please contact me by email, I don't want to unnecessarily discuss the inner workings of the program in public.

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Brian Schang
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Posted: Sep. 11 2005,17:22

Hello:

I'm just writing to indicate that I've experienced the same problem as Ville, in that MP3TS works fine in Beta14, but crashes upon startup in Beta15.

Please let me know if there is anything that I can do to help diagnose the problem.

Brian Schang
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Magnus Brading
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Posted: Sep. 11 2005,17:54

Hi Brian, thanks for letting us know, it is always better to have information and ideas from more people about a problem like this.

Please, both of you, try this patch (replace the original Mp3/Tag Studio exe file with it) and see if it works any better. Please report your results back here in this thread.

http://www.magnusbrading.com/ftp/mp3ts35b15_test.zip

Thanks!

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Ville
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Posted: Sep. 11 2005,18:08

Magnus, that didn't help :(. If you want to write a test version that writes to a log where it crashes, I can try that as well (or any other test-version you might want to try). I also tried to see if starting in Windows Safe Mode would help as fewer drivers, etc. are loaded then — it didn't.

Brian, there's likely something in common with our PCs that causes the program to crash. Probably more likely software than hardware, but just in case.. my H/W is Pentium D 3.0GHz, 2Gb RAM, ~500Gb hard drive space, and Matrox APVe video card.

Software... there is lots; I wonder if it would be meaningful to compare ShellEx View listings between our systems?
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Magnus Brading
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Posted: Sep. 11 2005,20:44

Ok, thanks for the test and for your offer to help finding and fixing this issue Ville.

It would be great if you could download and test run this small program I just prepared, and let me know about the results (does it crash or not):

http://www.magnusbrading.com/ftp/debug_test.zip

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Ville
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Posted: Sep. 12 2005,07:32

And here's the result:

test_me.exe crashes on my system the same way the beta 15 does (»test_me.exe has encountered a problem and needs to close. We are sorry for the inconvenience.»)
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Magnus Brading
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Posted: Sep. 12 2005,08:22

Yes!!! That's what I was hoping for! This brings us a lot closer to the solution, since this small test program only contains an Explorer tree and nothing else! This means that the problem is indeed with the Explorer tree, or something related to it compatibility-wise anyway.

I will now contact the authors of this component, so that they can help us try to fix it, and it would be great if you could hang around to be able assist with testing too.

Thanks guys!

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Brian Schang
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Posted: Sep. 17 2005,12:30

Hello:

I tried to test the first file and it had been removed from the system. Sorry it took me so long to get back here.

I was able to try the second file and indeed it crashed just as in Ville's case. Seems like he and I are having the same type of issue.

I would tend to agree that Ville and I both must have some software installed that is confilcting. I doubt that the issue is hardware related.

Please let me know if there is anything else that I can try.

Thank you.

Brian Schang
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Magnus Brading
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Posted: Sep. 17 2005,17:17

With the help of Ville, I have managed to make the vendor of the component in question identify the code that triggers this third-party software problem, and eliminate it. An updated version of Mp3/Tag Studio where this problem is fixed will be released shortly (i.e. even thought the problem was not really in Mp3/Tag Studio, this is a workaround that does not trigger this bug in the affected third-party software).

Here is a new sample file which should work fine for you, please test it just to be sure, and report back your results here:

http://www.magnusbrading.com/ftp/debug_test_2.zip

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Magnus Brading
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Posted: Sep. 19 2005,00:18

Beta 16 was just released, here's what's added/fixed:

* Fixed some problems in a third-party component, which could in turn trigger certain bugs in other third-party programs (e.g. crashes and unexpected program starts).


Enjoy!

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Ville
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Posted: Sep. 20 2005,03:35

Beta 16 works well! As expected after the Explorer extension fix, no more crashes!! :)
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Magnus Brading
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Posted: Sep. 20 2005,10:06

Great, I'm glad to hear it. And thanks for your help with reproducing the problem and testing new code on your computer so that I could fix it Ville! :praise:

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Brian Schang
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Posted: Sep. 21 2005,03:57

Hello:

Success here too. Beta 16 fixed the issue.

Thanks Magnus!

Brian Schang
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calberga
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Posted: Oct. 24 2005,16:43

I've just installed beta 16, and I have a problem.  It seemed to be working correctly, but suddenly when have a blank template in the tag-from-filename tab and I add <TRASH> I get an < > (template item with a single blank between the delimiters.  It shows in red, and once it is there I can't get rid of it, other than going into advanced mode.  When I switch back to non-advanced mode it pops up again.  Note that this only seems to happen when adding <TRASH> to an empty template.

Closing Mp3/Tag Studio seems to clear this, but once it is present I have found no way of removing it.
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Magnus Brading
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Posted: Oct. 24 2005,18:31

Thanks for the report, I have successfully reproduced it, and will look into it for the next update.

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calberga
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Posted: Oct. 27 2005,04:55

Me again.  Another problem which might be related to the previous bug report.  In the "tag or rename from list" tab I have a <title> item in the format, but it is not checked.  This one I haven't figured out HOW to get rid of!

I can e-mail a screen-shot if you wish.
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Magnus Brading
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Posted: Oct. 27 2005,11:29

Thanks again, seems to be related to the same problem. I got rid of it by clicking and unclicking the Title box though. It will be fixed too anyway.

Btw, the direct rename tool has the same problem too (with the empty < >), and in that one I couldn't get rid of it (i.e. from the perspective of a normal user), so please don't try it in this one.

And yeah, as a workaround in the worst case you can of course always get rid of it (together will all your other settings though) by deleting the file "mp3ts.dat" in the Mp3/Tag Studio installation folder.

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dkaleita
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Posted: Nov. 05 2005,06:46

I just found this program on the web today and thought I'd try it out before registering.

I'm getting the following error using Beta 16:

Access violation at address 00402B6D in module 'mp3tag_s.exe'. Read of address 02B2FFFC.

The error always occurs at exactly the same point when I'm processing my mp3 library using Direct tag manipulation. I have the Include subdirs box selected. I tried the presets for v1->v2 and sync v1/v2 tags and it the error occurs in the same place in either case (48%)

I tried it on a completely different computer with a different set of mp3 files, and the same thing happened, but at 51% this time.

If this is being caused by one or more of my files, how can I tell which ones? Is it the last file listed in the status box? It says it successfully wrote tag data.

I'll happily pay for the program if/when I'm convinced it will make it through my entire mp3 library without quitting.
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Magnus Brading
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Posted: Nov. 05 2005,17:45

This sounds very much to be due to corruption in the ID3v2 tags, and there has been no other reports of such a thing. The status text will not be written until the processing of a file is complete, so you can't sadly take it from there.

My tip to find an example of an offending file would be to start with an mp3 collection that causes this problem, and then halve the collection and re-process until the problem does not occur anymore, then you will for each step know in which half the file is. Then you will quite quickly find an offending file even if the collection is big.

If you then send this sample file to me I can analyze the problem for you.

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Llamatron
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Posted: Nov. 08 2005,08:43

Hi, Magnus -- I've got one for you. :)  It looks like the Comment field in both "Mass set tags/flags" and "Browse/edit  tags/flags" won't take any text (beta 16 and earlier).

Also, if I'm doing "rename from tags" and the selected files have no tags (resulting in no files able to be processed), after you to okay the dialog reporting the problem (when it's configured to be displayed) you also have to click away the empty "preview" window. Please consider suppressing this second window since it's of no use -- at least, not if the first window's displayed.

Edited by Llamatron on Nov. 08 2005,08:48
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Magnus Brading
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Posted: Nov. 08 2005,10:08

Please see this thread about the comment field problem:

http://www.magnusbrading.com/cgi-bin....;t=1059

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Llamatron
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Posted: Nov. 18 2005,20:55

Here's a small bug: if you're at the "browse/edit tags/flags" pane and you open the string dialog to rename a file, tapping ESC does close that dialog unchanged, as it should, but it triggers a beep as if there were an error.

Also, the only reason I usually need to open the rename dialog and then cancel is when filenames go beyond the display area. Tooltips would be helpful here and in the "custom file selection" listview showing the full filename.
:)
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Llamatron
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Posted: Nov. 18 2005,21:14

Speaking of tooltips, one bug I keep seeing and forgetting to report appears on the pane "Auto tag (from filenames)". If you accidentally mouse across the advanced mode description (triggering the "last filename" tooltip) and then click Execute, the tooltip remains over the preview window, and no amount of clicking or moving the window will let you close it.

I think the only way it happens is if you click Execute and then move the mouse back over the "advanced mode" description while Tag Studio's building the preview.

Edited by Llamatron on Nov. 18 2005,21:22
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Llamatron
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Posted: Nov. 18 2005,21:34

I just tried a file renaming template for the first time that creates a folder:
Code Sample
<Album><\><Artist> - <Title>.mp3
When I then went to rename the directory to a shorter name, i discovered that Tag Studio still had it locked. Please remove any locks after processing.
;)
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Magnus Brading
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Posted: Nov. 20 2005,14:08

Thanks for the reports, they have been noted. :)

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Llamatron
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Posted: Dec. 09 2005,03:32

Got another one I keep forgetting to post! The Processing Results Preview window doesn't honor taskbar positions, so unless I size it just right it comes up behind the taskbar. (And by the same token it's vertically off-center.) Currently I lose about 100 pixels of screen real estate at the top if I size it to always come up fully visible.


Edited by Llamatron on Dec. 09 2005,03:44
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Magnus Brading
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Posted: Dec. 09 2005,10:57

Ok, I see, are you running 800x600 resolution? In higher resolutions this is not really an issue, so that's why I haven't bothered to count it in.

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dasanco
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Posted: Dec. 11 2005,17:30

Hi Magnus,

Been busy I see. I just downloaded your new  (new for me) beta 16.
Never did this before (never had reason to) but tried to perform a "seemingly" simply field truncation and it was for some reason invalid.

*TAB* Auto rename (from tags)
*checked* Advanced mode
Code Sample
<Title:4>.mp3


Setting the file name to the first 4 characters of the "Title" would 'seem' to be this simply, but is apparently invalid (red code and grayed "Execute"). What am I missing?!

Regards,

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Magnus Brading
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Posted: Dec. 12 2005,10:56

The thing you are missing is that fixed-length fields always have to have an adjacent field in a valid template, so the program knows what to do with the remaining characters.

I'm not completely sure about what your intended operation is, but it seems like the correct template equivalent to the one in your post would be the following:

<Title:4><TRASH>.mp3

This will parse out the first four characters to the title field in the auto tag tool.

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Posted: Jan. 01 2006,21:34

Windows and mp3 tag studio sort their letters diffrently.

Windows thinks that v and w is the sam letter. Mp3 Tag Studio knows that they are different. But...

Mp3 Tag Studio thinks that "ä" comes befor "å".

So when you tag from files it becoms a big problem sorting them out..  :disagree: :(
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Magnus Brading
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Posted: Jan. 02 2006,13:38

Different versions of Windows sort letters differently, so it is not completely easy to behave consistently with them all. This might be improved in a future version of Mp3/Tag Studio though.

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Posted: Feb. 05 2006,03:39

Quote (Magnus Brading @ Dec. 09 2005,04:57)
Ok, I see, are you running 800x600 resolution? In higher resolutions this is not really an issue, so that's why I haven't bothered to count it in.

Ah, but it is. :)  Sorry it took me awhile to get back to you (about the Processing Results Preview window size & position).

I'm running at 1024x768 when it comes up behind the taskbar. (My taskbar is double height and sometimes I run another toolbar, but both items set the available "desktop size" area properly, and the icons rearrange accordingly.)
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Posted: Feb. 07 2006,11:50

Ok, strange, I will look into it.

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Posted: Mar. 10 2006,05:01

Thanks, Magnus! Got a new bug report: I set Tag Studio to prefer v2 tags, but during "rename from tags" if full info is in the v1 tag but only partial info is in the v2 tag, Tag Studio just reports that some fields are missing. I don't know of an existing solution to that.

Please consider including logic to pull from the v1 tag if the v2 side has gaps. I don't know why anybody would do tags that way, but at least one of my friends seems to do it that way. (Maybe a broken editor, I dunno.)
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Magnus Brading
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Posted: Mar. 10 2006,12:24

I considered such a feature previously, but rejected it because many times you would _want_ those fields to be empty, and the files are incorrectly tagged to begin with.

If the files are incorrectly tagged like this, they will be reported as having unsynchronized tags in Mp3/Tag Studio, and it can be fixed with the direct tag manipulation tool instead.

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Posted: Mar. 10 2006,17:19

Quote (Magnus Brading @ Mar. 10 2006,06:24)
I considered such a feature previously, but rejected it because many times you would _want_ those fields to be empty [...]

Really? Wow, I didn't realize there would be any use in having them empty on one side or the other. But in the rename UI, there's no indication that they're unsynchronized -- just that info is missing.

Same with the context-menu version; it just takes the standard "<artist> - <title>.mp3" format and leaves out whatever isn't in the v2 tag. Since there's no "undo" capability with the ShellEx, it makes it especially tedious to recover.  :p
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Magnus Brading
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Posted: Mar. 10 2006,17:35

Yes, but if you want good quality of your tags, you still have to go through them once for all new mp3s you acquire, and after this first sweep everything will be fine.

Also, if you want those tools you mention to single out files with unsynchronized tags, simply apply a filter that says so, and presto, it will be done. :)

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Llamatron
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Posted: Mar. 10 2006,19:39

Quote (Magnus Brading @ Mar. 10 2006,11:35)
Yes, but if you want good quality of your tags, you still have to go through them once for all new mp3s you acquire

True, but I guess my main use for the program is filenames that make sense. For most file managers that and the name extention/suffix are the primary indicators of the contents. It's nice to have synchronized tags, but it's rather resource-intensive for a huge collection. ;)
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Posted: April 14 2006,18:17

Beta 17 was just released, here's what's added/fixed:

* Fixed a problem with using multi-row values in macro recordings.

* Fixed a problem that under certain conditions could cause a non-removable empty field to appear in templates.

* Fixed a problem that could erroneously display the non-saved tag data confirmation message in the browse tool.

* Fixed a problem where a settings value was not remembered between program executions.

* Updated third-party controls to latest versions.

* Fixed some smaller GUI bugs.


Enjoy!

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dana
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Posted: April 23 2006,01:59

hi magnus & tnx for the program
i have a little problem since i was 'forced' :-) to update the version: when mass cleaning tags (i do have some files that need to) now i receive "grid index out of range". Is it smth i need to fix before cleaning tags? i never had this problem before (with the previous version)
well... i came upon the program just 2 months before if it helps for my experience with it
anyhow, would be grateful for your hint
tnx again
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Posted: April 23 2006,20:09

Quote (Guest @ April 23 2006,01:59)
hi magnus & tnx for the program
i have a little problem since i was 'forced' :-) to update the version: when mass cleaning tags (i do have some files that need to) now i receive "grid index out of range". Is it smth i need to fix before cleaning tags? i never had this problem before (with the previous version)
well... i came upon the program just 2 months before if it helps for my experience with it
anyhow, would be grateful for your hint
tnx again

"when mass cleaning tags"
well... it is not only in this case
i get this reply even when trying to rename some tags
tnx again
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Posted: April 23 2006,23:44

Thanks for the report, this sounds like a possible bug indeed.

I cannot directly reproduce it though, are there any particular conditions under which this problem occurs, only for some special files etc? Or does it always happen, for all folders, all configurations of Mp3/Tag Studio and all files? Please play around with it a little bit more if possible, and report back with more details about how to reproduce it, and I will look into it ASAP.

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Posted: April 25 2006,01:02

yes, it happens all the time  :confused:
from the tab 'browse/edit tags & flags' the program allows me to fix the tags for files that are ok (i even ripped one anew just for the try) but after that when selecting 'auto rename (from tags)' i receive the message 'grid index out of range'. The button 'execute' becomes inactive and though 'cancel' is active the program blocks - have to restart it. when dealing with bad files (for which tag studio is 'unable to extract mp3 info from the file' - have to confess: have them plenty) it doesn't allow me to manipulate tags at all: it needs first tags to be cleaned but with this version i keep receiving the message 'grid index out of range'. the only way to get around this was to remove this version and to set up mp3ts305 unlimitted.
i don't put extra stuff in the info - no genre, usually no comment; in 'write to..' is selected 'both'; i don't use any filters -  :confused: don't know yet... hope i will
hope also this info will help
still there is a chance that i cannot make it work - there are not other similar complaints ;-)
take care... i'll drop in in 2-3 days
tnx!
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Posted: April 25 2006,14:30

I still cannot seem to reproduce this problem, so it would be great if you could submit a step-by-step instruction of how to do.

For example:

1.
Start Mp3/Tag Studio.

2.
Press the browse button and select the working dir xxx.

3.
Switch to the yyy tab.

4.
Press the zzz button.

etc.

Also please let me know which version of Windows you're using, and send a screenshot of the tool that you're trying to use in the step-by-step instructions just before you press the execute button, e.g. the "Auto rename" tool like in your post above.

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Posted: June 01 2006,22:36

hi magnus :confused:
sorry for the delay (some bad time... it happens)
i'm sending you an e-mail with a text doc. attachment. please, let me know if you receive it, because i'm not quite sure how i can post the screenshots here  :(
take care
dana
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Posted: June 03 2006,22:40

I didn't receive any such document yet, could you try to send it again? Also, please don't send a doc-attachment, only pure text and separate image attachments.

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Posted: June 05 2006,17:02

hi magnus
i sent you again the message with only image attachments (jpeg)
will drop here later ;-)
take care
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Posted: June 13 2006,00:24

A few bug reports:

1. TS is reporting a shellex (command line) macro error on a file that works fine from the GUI.

2. The auto tag (from filename) template is case sensitive. That may be useful as an option, but as a default it's very limiting.  :)

3. The error window comes up behind the macro windows -- in the example it worked out since the button was visible, but if the dialogs had been moved out of the way to the bottom right corner there would've been no way to click it. (The foreground windows trigger a SysBeep because they're modal.)

Edited by Llamatron on June 29 2006,05:41
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Posted: June 14 2006,00:20

Thanks for the reports. Could you please clarify #2 a bit Llamatron?

And dana, I will analyze your problem further soon too, thanks for the email.

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Posted: June 14 2006,02:17

You bet. I was running the filename "the" trimmer macro (I think it's one you included with Studio, isn't it?) and I accidentally had a few files selected that didn't fit the pattern of starting with "the".
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Posted: June 14 2006,10:08

No, this macro is not included in the installation package, so I'm afraid you'll have to report this macro problem to the Llamatron macro support instead. ;)

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Posted: June 14 2006,18:45

Windows Vista Beta 2 Build 5384 (32bit version)
gets this error whenever attempting to open the program:
"mp3tag_s.exe has stopped working"

Problem persists despite adjustments to compatibility mode.
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Posted: June 14 2006,19:12

Magnus, no problem there -- I know why the macro had the error dialog. What I'm talking about is the window stack.  :)
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Magnus Brading
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Posted: June 14 2006,23:35

Window stack? Weren't we talking about the "the" macro?

(And the Vista issue sounds interesting, but I won't be able to analyze it until I get a Vista box to experiment myself though, but thanks for the tip anyway! )

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Posted: June 15 2006,01:32

Quote (Magnus Brading @ June 14 2006,17:35)
Window stack? Weren't we talking about the "the" macro?

Nahh. The specific macro is incidental to the GUI issue described.
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Posted: June 28 2006,19:34

Quote (Magnus Brading @ June 14 2006,17:35)
Window stack? Weren't we talking about the "the" macro?

Magnus, was I able to explain the issue okay? The error window comes up  behind the macro windows -- in the example it worked out (since the button was visible) but if the dialogs had been moved out of the way to the bottom right corner there would've been no way to click it. (The foreground windows trigger a SysBeep because they're modal -- they can't be moved.)



Just to recap other scattered reports still valid for the current version of TS:
Quote
2. The auto tag (from filename) template is case sensitive.

3. If you're at the "browse/edit tags/flags" pane and you open the dialog to rename a file, tapping ESC closes that dialog unchanged as it should but it triggers a beep as if there were an error.

4. The reason I usually need to open the rename dialog and then cancel is when filenames go beyond the display area -- I don't know another way from TS to see them. Tooltips would be helpful here and in the "custom file selection" listview showing the filename.

5. On the pane "Auto tag (from filenames)", if you trigger the "last filename" tooltip and then click Execute, the tooltip remains over the preview window obscuring whatever's underneath, and no amount of clicking or moving the window will let you get rid of it.

6. After a file renaming template that creates a folder (like <Album><\><Artist> - <Title>.mp3) when I went to rename the directory to a shorter name, I discovered that Tag Studio still had it locked. Please remove any locks after processing.

7. TS is reporting a context menu (or command line) macro error of non-existing path  for a file that works fine from the GUI.

8. On various file operations, if there are no items that meet the criteria you still get the (empty) preview window. If there's any user settings error that results in the empty set, you then have the normal error dialog to deal with (followed by the empty preview).
:p  
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Posted: July 09 2006,23:22

I am using the latest build of this program and I am coming across the problem mentioned before with the "Windows Explorere has encountered a problems and needs to close...etc" It doesn't seem to happen when I just open the program, but instead everytime I right click and choose the rename tag to format option. Is there an earlier build I can try? My problem is just as the other person described when he posted the screenshot.
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Posted: July 09 2006,23:48

Mmk, just as random progress...this frustrated me...mainly because I have lots of music to organize...So...
I plugged in my external drive and started doing the same with the music on there...worked fine. I think my next thing is going to be moving the unorganized music to the external hard drive...but hopefully there is some fix for this, because it worked fine for a while...then started giving me explorer problems.
I suppose this is what I get for using Windoze, I think linux has scripts to do this for you without a program.
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Posted: July 10 2006,13:04

My guess is that some program in your computer has started locking these files on your disk, in turn triggering this bug in the Mp3/Tag Studio shell extension (whenever this bug occurs, the files would not have been able to be processed anyway, it's just the crash that's really added by the bug, but it should of course be fixed anyway).

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Posted: July 27 2006,08:40

Ok, well, it does it on the external as well. It's basically the same problem the other guy had a while back. Sorry I can't give you more information to fix the problem though.
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Posted: July 27 2006,09:09

Does this help any...?


I checked...the file is there. I don't understand quite why this would be a problem, but this is the error it gave me. If I try to delete the file, it says it is already in use and does not allow deletion.
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Posted: July 27 2006,15:16

The Almighty Author isn't due back from vacation 'til tomorrow, but I'll through out a question.  Is there a chance that you have two instances of mp3/tag Studio open?  If so, one could have the file locked, while the other is trying to use it.

Just a wild guess.
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Posted: July 28 2006,01:29

Shouldn't be that...I pretty much only use the right click drop menu commands, and it's worked multiple times before, there must be some conflict somewhere. I just don't know the software well enough to know what it would be. I'll be patient though. Maybe until then I'll just go back to manual naming. ::cries in agony::
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Magnus Brading
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Posted: July 28 2006,11:49

The shlext.und file is not the real problem, this is just a result of the shell extension crashing on something the first time (after this, Explorer will hold the handle to the shlext.und file, which is an internal file to Mp3/Tag Studio, holding the undo data).

This error/crash handling should be handled more gracefully by Mp3/Tag Studio though, I agree, closing this handle upon problem, and it is now noted for fixing.

The real problem is to find the cause for the initial crash though. Does the crash occur while actually selecting a template to rename with, or just when simply selecting the shell extension option that should display the templates in a submenu?

Have you tried re-installing Mp3/Tag Studio?

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Posted: July 28 2006,16:20

What is happening the the following...it seems as though all the problems start to happen the first time I try to tag a very large selection of files. I select the file, right click and retag to __ and then it will start, bring up that error, tell me explorer is crashing, and close. I used it on my computers at work for a long time doing one or two files, but the first time I tried doing something large, from then on it wouldn't work. I don't know that has any relation to the problem, but it's just something I noticed.
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Posted: July 28 2006,16:38

Ok, new possibility. It doesn't like large selections because large selections include large numbers of already correctly named files. That's when it seems to have a problem, however, I'd prefer to just select all of them than rather organizing them by those not yet named because though I don't know the current tags are correct, I am sure that the filenames are correct.
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Posted: July 29 2006,12:05

This sounds like the typical problem with heavily corrupted ID3v2 tags in some files. The large selection of files itself isn't the problem, but rather the fact that the probability of one corrupted file being included increases with the size of the selection. If you can only find these few corrupted files and fix them once and for all, the crashes will disappear.

See e.g. this recent thread regarding this problem:

http://www.magnusbrading.com/cgi-bin....;t=1229

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Posted: July 29 2006,20:10

Anytime I've recieved an error concerning a file. I stop. Delete the und file, restart, and then name just that file and it works fine. I've  found that if I reinstall the program without restarting each time I get the error then it works until the next time I attempt to do a large amount of files already tagged. So for now, I've just been organizing by artist in details view and making sure they all have artist and titles and matching them to the file name, it takes longer, but not as long as naming them all manually.
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Posted: Nov. 23 2006,23:58

Whenever I select any group of files in Windows Explorer that includes the MP3 file I took the time and effort to send at your request, Magnus, Tag Studio throws four consecutive (idential) dialogs. This significantly impairs my use of other files in the same directory, not to mention the file itself.

Winamp, EncSpot, MPTrim, MP3DirectCut, and a host of other reputable programs can find no problem with this file, even though two above are specifically designed to diagnose MP3 files. Can you tell me if a fix is pending?
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Posted: Nov. 24 2006,00:48

Well, I guess all those "reputable ID3v2 tag analyzer programs" (err, not...) just close their eyes when they find something they don't recognize then (and seeing that tag processing is not the main area of use for any of them, that might very well be a good idea), because I just took a quick look at the file, and just as suspected, the ID3v2 tag is indeed corrupted/non-compliant.

Very easily solved with Mp3/Tag Studio though, just delete the ID3v2 tag, then restore it with the data from the ID3v1 tag.

And the next time you manage to find some mutant corrupted tag in some odd mp3 file under a rock, please don't be such an a-hole and publicly blame Mp3/Tag Studio for being broken just because it cannot read all the data from it (not to mention demand that I should analyze it within your personally decided time limits), ok? Repeated bad behavior like that will get you kicked from the board.

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Posted: Nov. 24 2006,02:20

They are reputable. That's not to say Tag Studio is somehow disreputable, but just possibly it has less of a proven track record. Thank you for checking, though, and although MPTrim is designed to look for nonstandard tags, I will take your word for it that the tag is noncompliant.

You must admit I did wait nearly a month, with not one but two gentle reminders over that time (the second met with silence, and no status updates followed). I have been a strong supporter of your software on other boards, and have tried to contribute usefully to this board as well.

I asked my friend what in the world she used to convert that file, but she doesn't know. I apologize for having said some negative things about the software, but I did stick to the issues instead of resorting to character assassination.

Could I possibly suggest one final thing regarding the issue in question? Compare "programs closing their eyes" with "programs that yell shrilly and often" and see what you think makes sense. Should the act of simply selecting a file trigger four identical dialogs Windows Explorer, every single time something causes a reread of its properties? A single warning dialog makes sense, with a checkbox option saying "don't tell me any more" like you see in other programs.

Please try to put yourself in my shoes and click away those four dialogs several times a day on and off for a month (including the week before I reported the problem) -- it's like the old-fashioned "Chinese water torture" or "death of a thousand cuts". It'll drive you loopy after awhile and make you start to dread logging on, especially with the usual Windows quirks on top of it.

I was apparently operating under a false impression, having trusted various other software packages that have been reliable (all but one of which display tags). I hope you can, at least eventually, accept my apology for the extra hassle.
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Posted: Nov. 25 2006,01:41

Sure, apology accepted then.

While trying out each others shoes though, please try to put yourself in mine too for a second, getting bunches and bunches of people sending in corrupted files that do of course cause different kinds of unexpected behavior in Mp3/Tag Studio, most of them thinking it's because of bugs in Mp3/Tag Studio. Me on the other hand, knows that no single instance of these situations for the last 2-3 years have been due to any bugs in Mp3/Tag Studio, but rather always due to ID3v2 tags with corruptions of gazillions of different types, originating from god knows where. I have thus started to downprioritize these analyses a bit timewise. I should really add a faq entry regarding this too, saying that people should always try to remove/restore the ID3v2 tag before reporting these things.

Anyway, for any possible further comments regarding this subject, please use private email.

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Posted: Nov. 25 2006,06:01

Quote (Magnus Brading @ Nov. 24 2006,19:41)
Anyway, for any possible further comments regarding this subject, please use private email.

Will do. Thanks!
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Posted: Feb. 19 2007,19:38

Beta 18 was just released, here's what's added/fixed:

* Experimental Windows Vista support.

(I don't have any Vista machine to test it on myself, so please go ahead and let me know about your results here in this thread


Enjoy!

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Posted: Mar. 01 2007,22:56

Just installed Beta 18 and I am getting quite a lot of Access Violations.

Of course this might be due to corrupt ID3 tags in some files. So I tried to purge the ID3 tags using Mass clean up tags but even this function throws:

Access violation at address 004C5BCB in module 'mp3tag_s.exe'. Read of address 0231C000.

Update: I finally managed to clean up tags. I had to disable preview mode to prevent access violations.

BTW preview mode: I figured that the preview window sometimes shows empty fields although there is actually text written to them, e.g. in Direct tag manipulation using preset for v2 -> v1 conversion.

Edited by schlunz on Mar. 01 2007,23:10
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Posted: Mar. 04 2007,12:28

Thanks for the report, please send me a sample file that produces such a problem in preview mode, if possible.

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leonardos spiros
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Posted: April 01 2007,15:36

Quote (Magnus Brading @ May 27 2004,12:20)
If you want a simple central place to report any bugs you may find in the 3.5 beta versions, you are welcome to put them all in this thread. If you like it better to put them in separate threads though, that's just fine too, I still read them all. ;)

Thanks!

The new Beta version 18 dont run in FINAL VISTA ULTIMATE
after setup finish and run the programm it close with error No in combatible mode (XP SP2) run
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Posted: April 23 2007,11:54

Please see the following thread:

http://www.magnusbrading.com/cgi-bin....;t=1293

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Posted: June 13 2007,15:02

This applies to the "Browse/Edit tags & flags" tab. I have tested it on other tabpages but it works there.

- Start MP3 TS, go to the tab page as normal
- Select any song and go to one of the text fields (Title, artist,...)
- Press the windows popup menu button (or just plain Shift+F10)
- Receive a nice access violation (Read of address 00000000) :)

You'll get this access violation when keyboard-opening the popup for each field UNTIL you right click the field to conjure the popup menu. (pointers ftw :p)

After that there are other problems too: When you open the popup menu via the keyboard, the action always applies to the Title field, even with the cursor in another field. With the mouse it works correctly.
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Magnus Brading
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Posted: June 17 2007,23:16

Thanks for the report, I will look into it!

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Posted: July 13 2007,00:13

Macros work in the program.

Macros WORK in the shell extension when pointing over a folder.

...BUT...

None of the macros work when pointed over a bunch of files.
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Posted: July 23 2007,16:08

Yes, there is a known problem with this in the current beta, thanks for reporting.

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gharris999
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Posted: Sep. 01 2007,17:37

Version 3.5 beta 18 doesn't seem to work with Vista x64.
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Magnus Brading
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Posted: Sep. 02 2007,12:24

Yes, this is a known problem. Please see the Vista problem thread for more info about this. Thanks for your report.

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Magnus Brading
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Posted: Sep. 16 2007,12:20

Beta 19 was just released, here's what's added/fixed:

* Improved experimental Windows Vista support.

(I don't have any Vista machine to test it on myself, so please go ahead and let me know about your results here in this thread)


Enjoy!

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Posted: Sep. 22 2007,02:30

<license related question removed, according to forum policies>
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Posted: Sep. 22 2007,11:44

Please contact me by email for all license related questions, and I will assist you.

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Posted: Sep. 26 2007,00:37

Quote (Magnus Brading @ Sep. 22 2007,11:44)
Please contact me by email for all license related questions, and I will assist you.

Fair enough. I assume you did read the bug report that was in that post before obliterating it?
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Posted: Sep. 26 2007,11:52

Of course, and it had already been reported previously too.

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yoda47
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Posted: Oct. 27 2007,04:59

While using the latest version for Vista I clicked on help and this is what I got.....

Why can't I get Help from this program?

The Help for this program was created in Windows Help format, which was used in previous versions of Windows and it is not supported in Windows Vista.

For more information, see Windows Help program (WinHlp32.exe) is no longer included with Windows on the Microsoft support website.
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Magnus Brading
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Posted: Oct. 29 2007,16:09

Yes, you can solve this problem by following the instructions at this URL though:

http://go.microsoft.com/fwlink/?LinkID=82148

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transitionality
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Posted: July 12 2008,03:40

mp3 Tag Studio 3.5 Beta 19 (on Windows XP Pro 32-bit Turkish) has trouble reading the Unicode UTF-16 tags written by Winamp 5.531. When mp3 files with such tags are right-clicked and "mp3 Tag Studio" -> "Rename to format Artist - Title" is chosen, the Artist name is improperly suffixed with C, the Title name is improperly suffixed with T, and certain non-Latin characters are improperly transcribed. When the mp3's tags are viewed through the mp3 Tag Studio GUI, the C and T suffixes do not show, but certain non-Latin characters show up improperly.

Edited by transitionality on July 12 2008,03:45
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Magnus Brading
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Posted: July 12 2008,17:49

This sounds like you are using an older version of the shell extension. Please disable the shell extension, and then enable it again, logged in as administrator, and it should be replaced with the most recent version.

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transitionality
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Posted: July 13 2008,08:39

Will try doing as you instructed. However, note that I uninstalled the previous version of mp3 Tag Studio before installing the latest version. Also, note that the problem is not limited to the shell extension. Certain non-Latin characters show up improperly when viewed through the GUI (Browse/Edit tags & flags tab).
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RobM670
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Posted: Sep. 18 2008,12:36

Hi Magnus,
My beta version of MP3 tag popped up as expired when I used it today. I downloaded the Upgrade to the new(?) beta version and tried to install over the top - but it asked me for a password before I could over-write the .dll file.
Anyway - then I uninstalled my version & downloaded & installed the full beta version - and got the same "expired" message!
Maybe there hasn't been a new beta version and it's just expired? I didn't check what version I had before.
Anyway I've since registered seeing as I'm very happy with mp3Tag & I just downloaded the 3.05 version - so I'm all set. But just thought I'd let you know.
Cheers
Rob
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Posted: Sep. 18 2008,16:42

Yes, sorry about this problem, I'm aware of it and a new update with extended expiry time will be uploaded this weekend. Thanks for the notice anyway.

And thanks for registering! :)

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Posted: Oct. 26 2009,21:45

Bug: Loading saved "Filter presets" do not save/restore the values in the "Tag contents" tab.

For instance, I create a preset with:
   Filter tag contents, Artist, Containing: "foo"
I create a second preset with Filter tag contents unchecked

Swapping the "Filter preset" combo box back and forth between the two does not result in the "Tag contents" panel changing values.

This is as opposed to, for instance, the "Tag properties" panel which, when different presets are changed in the combo box, you can see the values update immediately.

I am using version 3.5 (beta 21)

Edited by deccles on Oct. 26 2009,21:46
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Posted: Nov. 19 2009,23:43

I just tried it, and it worked fine for me? Which presets are you trying to switch between?

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Fredrik Lovik
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Posted: Dec. 04 2009,21:57

This is one long beta period, Magnus! :D

"After an all too long wait (sorry about that), here is finally the
first beta of Mp3/Tag Studio 3.5!"

That's the introduction e-mail I got ... May 2004! Love it. ;)

Now, I have just installed the latest beta on my Windows 7 x64 machine.

<license related information removed>

Have a great weekend. ;)

--
Fred

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Magnus Brading
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Posted: Dec. 08 2009,01:14

Hehe, yeah, it got a little longer than I first expected. :) But hey, if Google can do it, so can I. ;)

Thanks for the bug report too.

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3Z Duzzit
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Posted: Dec. 17 2009,16:53

Where can we find info on the latest beta? The last info is several versions old.
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3Z Duzzit
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Posted: Jan. 13 2010,13:52

Anybody home?

Edited by 3Z Duzzit on Jan. 13 2010,13:53
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Magnus Brading
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Posted: Jan. 13 2010,14:12

The latest betas only add extensions of the beta period. You can also find this information in the readme file included with the download.

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ljwhitmire
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Posted: June 05 2010,01:58

Just ran into a problem with 3.5 Beta 20, upgraded to 21 and still have it. I have several mp3's with what I will guess are non-ascii characters. It seems to be titles or artists fields that have the
single quote "'" character in them.

The character shows fine in Windows Explorer, but in mp3tagstudio it shows as a "?" character and then is unable to open the tag.

Any suggestions?
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Magnus Brading
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Posted: June 05 2010,03:41

Yes, Mp3/Tag Studio does not support Unicode characters in file names, sorry about that.

If you rename the files in Windows Explorer first, they will work just fine afterwards (oh, and the normal single quote is not such an illegal character, so it must be some special kind of Unicode single quote, please just rename it to a normal single quote and it will work just fine).

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ljwhitmire
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Posted: June 05 2010,04:43

That's all I was looking for! I'll give that a try. I can run a file renamer over it first and see if that takes care of it.
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Posted: April 19 2011,23:30

Hi, I am brand new to this version of the mp3 tag, I used the previous version and love it!

I am having a lot of trouble witht he "new" interface.  My sole purpose with the software is to change/tweak the "artist" tag (to affect the order they play on my mp3 player).  I don't see how to utilize that function on the new version.  Can someone please point me in the right direction??
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Posted: April 27 2011,14:02

Which "new version" is that? Depending on how you want to tweak it, you can use several different tools inside Mp3/Tag Studio for this. To do it manually, use the browse tool.

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lxIx
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Posted: Mar. 13 2012,22:29

There seems to be a bug on Win7 64-bit. When I click on the "Help" button, system says it cannot open the help file.

Can you please fix this, because without help, I cannot correctly set up application's options.
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Magnus Brading
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Posted: Mar. 18 2012,23:39

Please see the following, about the help file:

http://www.magnusbrading.com/cgi-bin....;t=3622

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glisoni
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Posted: Dec. 23 2012,13:14

Hi...

been an user of your software for long time...needless to say its great...

One thing that was missing in 3.05 for me was an option to browse network, and upon installing 3.5b22 I found that its finally there...but it doesn't work :(

I get IO error ‚123

I'm running W7 HP 64bit

can you look into it?

BR
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Edited by glisoni on Dec. 23 2012,13:18
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gecko
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Posted: Mar. 19 2021,23:12

This is hands down the best MP3 Tag software I ever used. Makes me sad to see that it's abandonware now and that the forums are full of spam. Thank you Magnus für creating this excellent piece of software and maintaining it for a long time - and best of luck in your endeavours, whatever they may be now.
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